OUR WORK WITH A BEIRUT HOTEL
We had the pleasure of working with a boutique, mid-sized hotel in central Beirut.
Please note this hotel is unnamed in this case study for confidentiality reasons.
Over a 1-night stay, our anonymous consultant analysed 19 elements of the hotel, INCLUDING:
Booking process and pre check-in
Airport/local transfer
Hotel exterior and immediate surroundings
Arrival/check-in
Lobby
Bedroom
Bathroom
Communal areas
Housekeeping
Other employees and concierge
F&B
Facilities and additional services
Check-out
Online presence
Our subsequent 45-page report detailed key answers, areas of improvement for each element, followed by key positives, TOP-LINE COMMENTS, KEY ACTIONS TO TAKE, and a score per section, which totals to conclude the final score.
28 suggestions for increasing profit, based on our analysis, were noted at the end of the easy-to-digest report, followed by next steps for each suggestion, how THESE CAN BE IMPLEMENTED, and the predicted revenue generated from each suggestion.
