Expert Hotel Mystery Shopping NATIONWIDE
increaSE Revenue and Guest reviews with EXPERIENCED Hotel SHOPPINg.
OUR MISSION is TO INCREASE profitability AND GUEST SATISFACTION for hotels across the united states.
WORKING WITH HOTELS OF ALL SIZES AND across all STATES, one of our CONSULTANT shoppers VISITs YOUR HOTEL ANONYMOUSLY, METICULOUSLY CRITIQUING EVERY ASPECT OF YOUR HOTEL FROM AN EXPERT, EXTERNAL PERSPECTIVE, BEFORE SHARING AN ACTIONABLE REPORT FOR YOUR TEAM TO IMPLEMENT.
all our consultants have 10+ years of hotelier experience, to ensure our work increases your hotel operations, guest satisfaction, revenues, and profitability. we only employ consultant shoppers with extensive hotelier experience and knowledge, to ensure their work is relevant, actionable, and beneficial for your hotel.
we have worked with hotels of all sizes, branded and non-branded. we ensure our work is tailored for each property to help you achieve your potential. if you have any specific areas you would like us to focus on, kindly let us know.
naturally, we do not disclose the name of our consultant shoppers until after their visit, should you wish to know who they were. our consultant shoppers do not use disguises or fake names, and will not enter private areas of your hotel.
our services
FULL SERVICE OFFERING
a full, in-person, anonymous analysis of all areas of your hotel, conducted by an experienced hotel consultant and mystery shopper.
once you order with us, our consultant shopper visits your online presences to prepare initial analysis, before making a reservation anonymously. they will then experience your facilities and discreetly analyse all areas of your hotel, completing a readable, actionable report thereafter. following their visit, you are welcome to arrange a phone call with the consultant shopper.
$1,500 + expenses
digital offering
a thorough analysis of your complete digital presence, including otas, marketing platforms, and more, conducted by specialist hotel marketers.
Once you order with us, our experienced hotel marketers assess your hotel’s social media pages, ota presences, website, seo, and google presence, to identify areas of improvement and particular strength. they then share a report detailing where your presence can be improved, with an overall score on each section, followed by actionable steps to improve each section. following the report, you are welcome to arrange an online meeting to discuss in more details.
$500
get in touch
Kindly use the below form to contact us, and we will get back to you soon.
once you contact us with your questions or requests, we will share a proposal for the service you are interested in, and answer any of your pending questions. PLEASE FEEL FREE TO SHARE ANY SPECIAL, UNIQUE REQUESTS.
we look forward to hearing from you.